The capability of a large software company. The attention of a boutique.
We build technology solutions for private companies and public institutions, and we make our own 360 line of ERPs. On custom projects, your payment is held in escrow by an independent agent and released only when we complete and deliver each stage to you.
See how we protect your investment- 20+ years building software, with more than 100 projects successfully delivered
- Pay only for what you receive On custom projects, payment is held in escrow and released as each stage is delivered
- The system is 100% yours Code, data and documentation
- Support by contract We agree with you on the response times your project needs
Choose your path
What does your company need?
A ready-to-use system
Our all-in-one ERPs already cover the day-to-day operation of clinics, veterinary practices and companies in many industries. Your team can start using them without waiting for a development project.
See the productsA system built for you
When the way you work doesn't fit any software on the market, we design and build it for your company, whatever its size.
See Custom Development3 available · 3 coming soon
The 360 product line
An all-in-one ERP specialized for each industry, plus financial products that complete it, designed and coded by us. They are the best proof of what we can build for you.
WiseMed360
The all-in-one Medical ERP for clinics and private practices: marketing, messaging, scheduling, medical records, point of sale and more, under one roof.
WisePet360
The all-in-one Veterinary ERP for veterinary clinics: scheduling, patients, sales and day-to-day operations in one system.
Request a demoWiseBiz360
The all-in-one Business ERP for any other type of company: sales, customers and day-to-day operations in one system.
Request a demo
Coming soon
- WiseDent360The all-in-one Dental ERP for dental practices and clinics.
- WiseMoney360For company financial management.
- WisePay360For receiving and managing payments.
Custom Development
We design and build systems for private companies and public institutions, with whatever technology each project needs.
Projects of any size
Small
An app, an integration between systems, or automating a task that is done by hand today.
Medium
Your company's internal system, a customer portal, or modernizing an old program.
Large
Enterprise or institutional platforms with many users, departments and connections to other systems.
Industries we have worked in
- Banking
- Healthcare
- Retail
- Government
Confidentiality
Out of confidentiality to our clients, we do not publish their names or their systems.
What we build
- Web Systems and AppsInternal platforms, portals and mobile apps.
- IntegrationsWe connect the systems you already use so information flows between them on its own.
- AI AutomationAssistants that answer messages, organize information and take repetitive work off your team.
- ModernizationWe move legacy systems or spreadsheets onto a modern, more secure and easy-to-use platform.
How we work
- We understand your projectWe answer with you the eight questions of the Project Brief. Then you get a staged proposal with a price for each stage.
- We design before we codeYou see and approve the main screens before a single line of code is written.
- We build in stagesEvery two weeks you try what is ready. When we complete a stage and deliver it to you, its payment is released from escrow.
- We deliver and stay with youThe code, data and documentation are yours. You get a 3-month bug-fix warranty and, if you wish, a support plan afterwards.
Method
How we understand your project
Before we quote, we answer with you the eight questions that define a good system. It works the same whether you choose one of our products or a custom development.
What needs to be done?
The specific problem we will solve, in your business's own words.
Why?
What is happening today: what it costs, what gets lost or what slows your team down.
What for?
The result you expect and how we will measure that it was achieved.
By when?
The date that matters and which stage must be ready first.
Who will use it?
Your internal team and your external customers, each with what they need.
How does it help them?
What changes in the daily work of each person who uses the system.
What does it connect to?
The systems, data and tools you already have that must keep working.
What is solving it worth?
What your company gains or stops losing, so you invest the right amount.
From the first “hello” to the proposal
- The first “hello”You reach us through the form, WhatsApp or phone, and we reply during office hours.
- Three short questionsWhat you want to solve, who will use it and by when. So the meeting starts with your case.
- The conversationWe talk with you and, if needed, with the people who will use the system, to understand how they work today.
- The service mapWe map each user's journey and what happens behind the scenes, so no one is left out.
- Brief and proposalYou get in writing what we understood and a staged proposal with a price for each stage.
Guarantees
Investing in software shouldn't be a gamble
Every custom project follows these six rules from day one.
What if I pay and don't get what I need?
Your money is held in escrow, meaning an independent agent keeps it, not us. Payment for each stage is released only when we complete it and deliver it to you. That guarantees the timelines and the work are met.
What if the budget gets out of hand?
No change is made until you have seen its cost and approved it in writing.
What if I don't know how it's going?
Every two weeks you see and try what has been built, and you talk directly with the people who design and code your system.
What if I get something different?
Before any code is written, you approve the main screens and how each part will work.
What if I end up locked in?
The code and the data are yours, with full documentation. You decide who maintains the system.
What if it fails after delivery?
You get a 3-month bug-fix warranty at no extra cost and, if you wish, a support plan to keep the system running.
Why WiseGuysLab
Capability and closeness
Large-company capability
We build the team around the size of each project, from a single integration to an institution's full platform.
Boutique attention
You work with the people who design and build your system, from start to finish.
We know how to keep a system running
We maintain our own products every day. Keeping a system running over time is part of our craft.
Security comes first
We protect your company's and your customers' data from the design of every system, not at the end.
Backing
About Us
WiseGuysLab is the technology company of Grupo Alir, a Costa Rican-owned business group with companies in healthcare, telecommunications, real estate, construction and business services.
That backing shows in every project. Behind your system is a group with real operations across several sectors, which lives every day what a company needs from its technology. Our products are proven at home first: WiseMed360, for example, runs every day in the group's own clinics.
Part of Grupo Alir
A Costa Rican-owned business group
- Healthcare and medical aesthetics
- Telecommunications
- Real estate
- Construction
- Leasing
- Human resources
- Business advisory
- Technology: WiseGuysLab
Frequently asked questions
What companies ask us most before starting a project.
Have another question?
Write it in the form and we will go over it in the first meeting.
Go to the formHow much does a project cost?
It depends on what your company needs. After the first meeting we give you a staged proposal with a price for each stage, so you know from the start how much you will invest.
What happens in the first meeting?
We talk about your case based on what you told us in the form: what you need, why, by when and who will use it. Then we send you the Project Brief so you can confirm we understood it correctly.
How does escrow work?
The payment is held by an independent escrow agent, not by us. Each stage's payment is released when we complete it and deliver it to you, and not before. That guarantees the timelines and the work are met, and we work knowing the funds are there.
Who owns the system when it's done?
You do. The code, data and documentation belong to you, and you decide who maintains it.
Who backs WiseGuysLab?
WiseGuysLab is the technology company of Grupo Alir, a Costa Rican-owned business group with companies in healthcare, telecommunications, real estate, construction and business services.
Do you work with public institutions?
Yes. We build for private companies and public institutions, on small, medium or large projects.
What happens after delivery?
You get a 3-month bug-fix warranty at no extra cost. After that, if you wish, we offer a support and improvement plan, with the response times we agree on for your project, so the system grows with your company.
What if one of your products fits my needs?
Even better: you can start using it without waiting for a development project. Book a meeting and we will show you the product that fits your business.
Book a meeting
Answer three short questions about your project. We'll get back to you to set up a no-obligation meeting that starts with your case, not from scratch.
Where we are
Calle 76A
San José, 10108, Costa Rica
Main line+506 4070-1244
WhatsApp+506 7188-4572
Office hoursMonday to Friday, 8 a.m. to 6 p.m.
Emailconsultas@wiseguyslab.com